Want to Know How to Pay with COD Easily and Practically? Read This First

The existence of e-commerce nowadays provides convenience in people's lives. Shopping and finding the desired products or goods can now be done quickly and easily. Simply access through a smartphone, the desired items can be delivered safely to the front door. There are several things to consider when shopping online, from the completeness of a product, promotions and discounts to various payment methods.

Although there are various digital payment methods available today, Cash on Delivery (COD) is often chosen by people who do not have a bank savings account or credit card because it makes the online shopping experience easier and more practical. The latest research data shows that COD ranks second as the most widely used payment method by e-commerce customers in Indonesia, with a percentage reaching 29%, below the use of e-wallets with a percentage of 65% in the first place.

The existence of COD services is often chosen because it is considered to provide convenience and flexibility for consumers in terms of payment. By choosing to use the COD method, it means that you only need to pay when the ordered goods are already in place or in the hands of the buyer. Here are easy and practical steps to shop with COD payment method:

1. Choose the Product to Buy Through the Application

The COD method itself can be found in several shopping applications of your choice, one of which is Shopee. Starting your journey to shop using COD is very easy. Find the desired product using the Search feature. Choose the desired product from the search results. Make sure the chosen store has activated the COD payment method.

2. Click the Cart Icon

After finding the desired product, click the 'Cart' icon on the product page to add the product to the shopping cart, or click 'Buy Now' to place an order.

3. Select Variations and Quantity of Items

If the product has size, type, color, and model variations that need to be selected, after clicking the 'Cart' or 'Buy Now' icon, a selection will appear that must be chosen first to proceed to the checkout process.

4. Order Confirmation

On the checkout page, make sure your shipping address is correct, then choose the shipping service you want to use.

5. Click 'Payment Method' and Choose COD

Choose the desired payment method. You can choose the COD (Cash On Delivery) payment method or pay on the spot, then click 'Confirm'.

6. Create Order

On the checkout page, double-check the shipping address and the products you want to buy. If everything is correct, then you can click 'Create Order'. If the order has been successfully placed and confirmed, you can track the order status through the 'My Orders' feature in the application.

7. Make Payment to the Courier Before Receiving the Goods

When the courier has delivered the order, the buyer must make the payment first before receiving and opening the package. However, if there are any issues with the received product, the buyer can request a return or refund through the application, accompanied by appropriate reasons and evidence according to the terms and conditions. Moreover, e-commerce platforms have warranty features that allow funds to be temporarily held by the seller during the warranty period. This system will certainly provide a sense of security and not disadvantage the buyer if there are any discrepancies with the purchased product.

As the most popular e-commerce platform in Indonesia, Shopee also provides the COD payment method to meet the diverse preferences of users. Currently, the Shopee COD 2.2 Sale is ongoing, where until February 2nd, there are attractive offers such as Free Shipping throughout Indonesia, Flash Voucher worth IDR 100,000, and Guaranteed Discount Vouchers.

"The COD payment method feature is also available on Shopee because we see various benefits that users can experience, especially for users in small towns with limited internet access. In addition to offering convenience and flexibility in terms of payment, the COD payment method can also provide a sense of security and comfort for customers," said Monica Vionna, Head of Marketing Growth Shopee Indonesia.