In the video, it shows Anang's family and his in-laws' family being in the basement parking lot. The basement roof appears to be leaking, causing water to flow rapidly downwards. The water flows like rain inside the building, eventually flooding the parking area in the basement.

"Guys flood guys, we can't guys go back to the flooded car," said Azriel. Although in the end this family managed to get into the car, the water had already accumulated quite high outside the mall. While driving, the situation around was seen filled with puddles of water."

"Meanwhile, inside the mall, they also captured the sight of store employees from various luxury fashion brands cleaning up the water that entered and securing their products. 'So they were flooded until it entered. Dubai Mall was flooded, look at that, earlier all the bags were soaked. Everything was taken out, evacuated,' said Ashanty."