One of the young celebrities of the homeland, Aurel Hermansyah, is causing a sensation among netizens. How not, through her latest post about Shopee's Free Return Guarantee on social media, Aurel expressed her happiness because she can easily return the items she ordered. Instantly, netizens also joined in the joy and some even left positive comments in the Instagram account @aurel.hermansyyah.

No wonder, Aurel has achieved various accomplishments in the Indonesian entertainment world, including the Indonesian Music Awards 2022 trophy she received for the song titled Alhamdulillah, which she sang together with her husband, Atta Halilintar, and renowned singer Siti Nurhaliza.

Born from the legendary musician couple Krisdayanti and Anang Hermansyah, this beautiful woman who is affectionately called Loli or Mamanur has successfully proven that she is capable of achieving success on her own, without riding on the fame of her parents. That's why Aurel is adored by many fans. It is proven that she now has tens of millions of followers on social media.

Every post by Aurel on social media is often enthusiastically welcomed by netizens, including her latest post about Shopee's Return Guarantee. The post features a video where Aurel appears confused while choosing clothes she wants to buy from the Shopee app.

"The dress is beautiful, the shirt is also nice, and the outerwear looks suitable too. I'm really confused, everything on Shopee is cute," said Aurel while choosing products on the Shopee app on her phone. Aurel admitted that she was confused about which clothes she wanted to buy, because there are so many good outfit options on Shopee. Aurel finally decided to buy three types of outfits, namely a dress, a shirt, and an outerwear. It also happens that Aurel has to attend many events in the next few days. That's why she immediately bought three beautiful fashion products at once from Shopee."

After making her choice, Aurel received a package containing a dress, a shirt, and a beautiful outerwear that she ordered. When she opened the package from Shopee, Aurel immediately praised the three types of clothes she bought. As she suspected, Aurel admitted that she liked the beautiful black dress, the cool black shirt, and the white outerwear that she ordered from Shopee.

The following is the translation of the given 'Bahasa' text to 'English' while preserving any html tags: "Free Return Guarantee Program allows buyers to return goods for reasons such as changing their mind or receiving unsuitable items. Taking advantage of Shopee's new program, Aurel returned the ordered product to the seller by delivering the package to one of the nearest shipping service branches from her house. Even more delighted, Aurel was not charged any shipping fee for returning the product to the seller, it was free!"

"So for those who like to shop like me, don't worry, just shop at Shopee. Changed your mind? Item not as expected? Or damaged item? Just return it, easy! Because Shopee has a Free Return Guarantee. Just shop at Shopee now," said Aurel at the end of the video. "Alhamdulillah everything is made easier," wrote the girl born in 1998 as the caption for her upload.

"Very beautiful"Masyaallah tabarakallah mamanur is very beautiful"Beautiful in black"I want her dress"Shopee is my favorite, my children love it too, there are many choices, good quality and affordable prices, the service is not complicated""

"Cool cool clothes from Mamanur's Shopee" "Shopee is really the best" "Masha Allah, success in this world and the hereafter, Mamanur" "Thanks for the information, Mamanur" So, what is Shopee's Guaranteed Return Guarantee that made Aurel Hermansyah happy in her latest post? For those who are curious, let's find out the explanation below."

Yes, that's right, you can return the item to the seller after the order arrives and you change your mind. However, it must comply with the terms and conditions, okay! If the item returned to the seller meets the applicable terms and conditions, then your funds will be refunded. To be able to use the new Shopee Guaranteed Return program, there are requirements that you must fulfill. Please see below.

Make sure there is a 'Free Returns' label on the product when you shop on the Shopee application. Products that have a 'Free Returns' label can be returned to the seller after you receive them, for the reason of changing your mind.

After your ordered product arrives, make sure you do not damage the packaging and label of the item when the unboxing process takes place. You can also record a video documentation while opening the package, as supporting evidence for requesting a return of the item.

Received an incorrect item? Changed your mind? Just return it, easy! Submit a return request through the Order Details page for the item you want to return. Click 'Submit Return', then click 'I received the order but it has issues'.

Then click 'Bebas Pengembalian' when selecting the reason for returning the item. Also, make sure that the solution displayed on the screen is 'Pengembalian Barang & Dana'. Fill in the Description column and add a photo or video showing the product received and not yet opened clearly. If done, click 'Kirim'.

After submitting a return request for an item through the Shopee application, you just need to return it to the seller through the available shipping options, namely 'Shipping' or 'Arrange Yourself'. Don't worry, you don't need to spend money again, because the shipping fee is free for "Change of Mind" returns. You must send it back to the seller's address within a maximum of 5 days from the date you submitted the return.

Please note that the Free Return Guarantee is only valid if the product you purchased is still within the Shopee warranty period. Let's learn the more detailed terms and conditions regarding Shopee's Free Return Guarantee, which you can check at https:\/\/shopee.co.id\/m\/bebaspengembalian-tnc.

After the package is returned, the seller will process and inspect the condition of the item. If it is deemed suitable and meets all requirements, you will receive a refund according to the available payment methods on Shopee. How about that? It's easy to return items with Shopee's Free Return Guarantee! With the Free Return Guarantee, you can return items to the seller if they are not as described or even if you change your mind. Change your mind? Not as described? Just return it, easy!

Wait a minute! Not only for buyers, Shopee's Free Return Guarantee also provides benefits for sellers, you know! This program can help sellers attract more new buyers and increase the potential for repeat purchases. Not only that, Shopee also provides support and protection to sellers for the Free Return Guarantee program, in the form of:

Free shipping cost for returning goods Sellers do not need to bear the shipping cost of returning products from buyers for the reason of "Change of Mind". For this reason, the shipping cost of returning goods to the seller will be borne by Shopee and the buyer will arrange the shipment. Free protection for lost or damaged goods, when returning goods from the buyer to the seller During the return of goods, if the goods returned by the buyer are lost or damaged, Shopee will bear the cost of loss or damage equal to the price of the product.

Protection for sellers. If buyers intentionally misuse this program by committing fraud and returning items that do not comply with the terms and conditions, sellers have the authority to reject the buyer's request for item returns. Sellers can also file an appeal if buyers are proven to have violated the terms of the Free Returns program. Sellers are advised to record a video of the unboxing process when receiving items from buyers as valid evidence for the appeal.

How, already understand about the Shopee Free Return Guarantee program that successfully made Aurel Hermansyah look excited in his latest post? Apparently, not only Aurel who uses the Free Return Guarantee. This program also attracts the attention of other public figures.

"Aurel Hermansyah turns out not to be the only famous celebrity who is delighted with the presence of Shopee's Guaranteed Return Guarantee. Two well-known hosts on the Pagi Pagi Ambyar Trans TV show, Dewi Perssik and Rian Ibram, are also made happy by this new Shopee program."

"Because of that, the Free Return Guarantee becomes the right solution in answering Dewi Persik's concerns who is confused about wanting to return her ordered items with the reason of changing her mind. Dewi Persik revealed that she just bought several clothes on Shopee to wear on a date with her loved one. 'I want to go on a date with my boyfriend. That's why I've been looking at old photos for reference, inspiration, and I've already bought several clothes, where? On Shopee, of course! Here, I want to show you,' said Dewi Persik as quoted from the show 'Pagi Pagi Ambyar' on Trans TV."

He really likes the first and second clothes he ordered from Shopee because they have a cool design, very suitable to wear on a date with his lover. "This clothes is really cute, right? Perfect for a movie date with my brother. And also, this dress looks great on me, my brother will definitely love it when I wear a dress like this. Perfect for a dinner date," he said.

The third ordered dress is also equally beautiful and has a unique pattern. However, it seems that Dewi Perssik feels that it is not suitable for her. She wonders if it is possible for her to return the dress to the seller with the reason of changing her mind. "I want to show Mas Rian this dress, it's really cool, right! The pattern is nice, but after I saw it, does it not suit me? So I changed my mind a bit. That's why I'm confused about what to do, you know?" Dewi Perssik asked.

"Relax, Wi. You don't need to be confused. Fortunately, you made your purchase on Shopee. Shopee has a Free Return Guarantee. So if you keep changing your mind about your purchase, just return it! Easy! Not only that, if the item is not as described or damaged, just return it, easy!" said Rian Ibram. Furthermore, the well-known presenter and radio broadcaster also explained that the process of returning items on Shopee with the Free Return Guarantee is super easy and hassle-free."

You also don't need to worry about the shipping cost for returning the item, you know! Because, for returning the item due to a change of mind, the return shipping cost to the seller will be covered by Shopee. "It's easy, you just need to go to the Order Details page of the item you want to return. Click on the return request and choose free return. Easy, right! That's how," concluded Rian Ibram. "Is that all, Mas Rian? What should I do with the item after that?" asked Dewi Perssik enthusiastically.

"Easy, you just need to drop the item you want to return at the available courier delivery service that you have chosen. Then it will be sent back to the seller and it's free of charge! You can send it back to the seller using courier delivery services from SPX Express, J&T Express, or Indopaket at Indomaret Wi! So, no need to worry anymore if you change your mind because there is already a Free Return Guarantee on Shopee," he continued.

Listening to Rian Ibram's explanation, the singer of the song "Indah Pada Waktunya" felt calm and happy. With the presence of the Garansi Bebas Pengembalian program, Dewi Perssik felt very helpful when buying goods on Shopee but changed her mind. It turns out, if you shop on Shopee but want to return the ordered goods for changing your mind, it's as easy as that! You can just return it! Easy!

"Wow, Shopee is really cool! Shopee's Free Return Guarantee is really helpful! For all of you who like shopping like me, no need to worry, just shop at Shopee! Change your mind? Not suitable? Item damaged? Just return it! Easy! Because Shopee has a Free Return Guarantee. Just shop at Shopee now!" exclaimed Dewi Perssik excitedly.

Besides Aurel, Dewi Perssik, and Rian Ibram who feel comfortable and benefit from shopping on Shopee with the presence of the Free Return Guarantee program. Famous artist Nikita Mirzani also became the center of attention after becoming the star of Shopee's Free Return Guarantee advertisement.

The advertisement was released since February 22, 2024 and immediately garnered enthusiasm from Shopee users throughout Indonesia. Because now you can request a return of goods for a change of mind reason. This program applies to product categories that have the label 'Free Returns' on Shopee. The way is also very easy, as long as you still follow the applicable terms and conditions, yes!

"Lucky if you shop at Shopee, no need to worry, Free Returns. Change your mind? Just return it, easy! Not suitable? Just return it, easy! Damaged goods? Just return it, easy!" said Nikita Mirzani. Now, do you understand about Shopee's new program, Free Returns Guarantee? Now, shopping online at Shopee is even more convenient with the presence of Free Returns Guarantee because you can return the goods to the seller with the reason of changing your mind, as long as it complies with the applicable terms and conditions.""

So, are you no longer confused when shopping? Whether it's changing your mind or receiving goods that are not suitable, now it can be easily resolved with the Free Return Guarantee on Shopee. What's more beneficial is that shopping on Shopee can make you even more economical thanks to the array of attractive promos offered. So, what are you waiting for? Shop for your favorite items now only on Shopee.