Viral Video Rocker Senior Ikang Fawzi Practices Patience Waiting for 6 Hours at BPJS Kesehatan Tangsel

Viral Video Rocker Senior Ikang Fawzi Practices Patience Waiting for 6 Hours at BPJS Kesehatan Tangsel.

Dream - A video uploaded by senior rocker Ikang Fawzi suddenly went viral and caused a sensation in the online world. In the video, he tells his experience of queuing as a patient of BPJS Health in South Tangerang City.

"Hi, today since morning I have been queuing at BPJS Kesehatan in Tangsel, at BSD Tangsel," he said in a video uploaded to his Instagram account, @ikangfawzie. Accompanied by his daughter, Ikang Fawzi stated that he arrived at the BPJS Kesehatan office around 9 am. From the queue, the husband of Marisa Haque only received a call around 3 pm. He mentioned that he received queue number 83 while the officers had only called up to queue number 77."

According to Ikang Fawzi, BPJS Kesehatan is a program needed by the community. He hopes that this program will become better. "Patience, patience, it's called the people must be patient," he said.

"Clarification from BPJS Kesehatan Tangsel"

In response to the viral video, the BPJS Health of Tangsel City immediately provided an explanation. "It is true. Mr. Ikang Fawzi did come to BPJS Health of South Tangerang City on May 13, 2024," said the Head of BPJS Health of Tangsel City, Tiasa Nugraha, as quoted from LambeTurah.

"Causes of Long Queues"

Tiasa Nugraha explained that the long queue occurred because Monday, May 13, 2024, was the first working day after the long holiday of Jesus' Ascension on May 9 and the collective leave on May 10, added with the weekend holiday on Saturday and Sunday.

As a result of a long vacation, many participants postponed their membership administration matters, causing a surge on that day. "There was a surge of participants coming to the office to perform membership administration services on Monday, May 13, 2024," he explained.

"Participants Served Surges"

On that day, the number of participants served at the BPJS Health Tangsel counter reached around 200 people, much more than the daily average which is usually only around 120 people. This situation is exacerbated by the national system improvement which resulted in slower service.

After the upload appeared on social media and went viral, it was reposted by other accounts. Ikang Fawzi and his daughter, Bella Fawzi, appeared in a video uploaded by the Instagram account @bpjskesehatan_ri. In the upload, Ikang explained that his family has been a participant of BPJS Kesehatan. He believes that the program is important for the entire community in the country. "Let's all become members of BPJS because BPJS is getting better," Ikang Fawzi concluded in the upload.

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