"Like previous years, the free homecoming is a routine program held every year in collaboration with ministries, institutions, or state-owned enterprises. 'The free homecoming program using train services during the Eid transport period is a routine program carried out by a third party in collaboration with KAI,' said KAI's VP of Public Relations Joni Martinus as quoted from Liputan6.com, Tuesday, February 20, 2024."

Meanwhile, Joni conveyed that the company has not yet decided regarding the policy of promotional train tickets during the 2024 Eid holiday period. However, he does not rule out the possibility that KAI will provide special promotions. "For now, there are no promotions available for the Eid Transport period. But if there are any promotions in the future, we will inform you further on the next occasion," he said.

Joni explains, there is a queuing system in the booking of long-distance train tickets (KAJJ). This queuing system is applied in the Access by KAI application and kai.id website. The goal is to ensure service certainty for prospective passengers, especially during peak seasons such as Eid al-Fitr or Christmas and New Year.