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Dream - Online shopping trend or online shop is becoming a new lifestyle for Indonesian society. Unfortunately, it is being exploited by cyber criminals who engage in online shopping fraud. The Ministry of Communication and Information Technology (Kemenkominfo) recorded 12 thousand reports of online shopping fraud. The same report also noted 405 thousand reports of online transaction fraud, 19 thousand reports of fictitious online investment fraud, as well as 12 thousand reports of online shopping fraud. These facts are based on the CekRekening.id service during the period 2017-2022 owned by Kemenkominfo with a total of 486 thousand reports.
The Global Risk Report 2022 from the World Economic Forum states that 95 percent of cyber security incidents in the world are caused by human error, including the phenomenon of FOMO (Fear Of Missing Out) or the fear of missing out on big shopping promotions such as National Online Shopping Day (Harbolnas).
From the background of the phenomenon of FOMO, PT Global Digital Niaga Tbk (Blibli) conducted a social experiment called Vomoshop. This is an educational e-commerce simulation website that was initiated from concerns about the FOMO culture in society's shopping habits, which often leads to negligence and becoming a target of scams. Throughout September 2023, a social experiment was conducted with a series of deceptive online advertisements that led the Indonesian society to a website to determine how vulnerable they are to fraud.
The translation of the given 'Bahasa' text to 'English' while preserving any html tags is: "The results of the experiment show that 4 out of 5 visitors to the site out of a total of 63,196 decided to purchase the enticing offer. According to Blibli, this finding proves that the majority of the community is still vulnerable to falling for online scams due to FOMO."
In the report presented by Head of Public Relations Blibli, Yolanda Nainggolan in Jakarta on (Thursday, November 30, 2023), Vomoshop displayed a social experiment with offers such as Buy 1 get 1, special price only Rp50 thousand, discounts, and others. As a result, out of a total of 63,196 visitors, the majority of visitors were aged 25-34 years old and the least were aged above 65 years old. The gender breakdown based on volume is 27 percent female, 35 percent male, and 38 percent prefer not to disclose their gender.
"In this experiment, residents of Jakarta have the highest number of checkouts, followed by Banten and West Java. 'Apparently, residents of Jakarta are the champions of CheckOut (because supposedly it is better to regret buying than not buying),' writes Blibli."
The translation of the given 'Bahasa' text to 'English' while preserving any html tags is as follows: "Regarding the ranking of Fomo residents based on categories, it is as follows: - Women's Products: Jakarta, South Sulawesi, West Java - Men's Products: Banten, West Sumatra, Aceh - Electronic Products: Jakarta, North Sumatra, Central Java - Gaming Products: Lampung, South Sulawesi, Yogyakarta"
"For valuable categories such as electronics and gaming, people have a greater potential to fall for deceptive prices," wrote Blibli."
The social experiment of Vomoshop Blibli has been supported by the Ministry of Communication and Information Technology of the Republic of Indonesia (Kemkominfo RI), the National Cyber and Encryption Agency (BSSN), the Indonesian E-commerce Association (idEA), various communities and partners, and key opinion leaders (KOLs).
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