Dream - AirHelp has released a list of the best airlines in the world for the year 2023. The title of best airline operator was obtained by Qatar Airways, which has held the top position for nine consecutive years. In this annual analysis, a total of 83 leading airlines in the world were ranked based on punctuality, customer opinions, and claims processing. The data was collected between January 1st and September 30th, 2023.

Tunisair is a global airline with the worst performance in 2023 with an overall score of 4.12. This is largely due to the low score for compensation claims, with only 2.2 points in that category, and 3.7 for on-time performance.

Followed by British Airways with 5.03 points, down 35 positions since 2022, and occupying the lowest ranking among all airlines in the compensation claim category, with a score of 1.0. Pegasus Airlines from Turkey and Frontier Airlines in the United States also have low scores, both with 5.18 points.

The following is a list of the top 10 airlines in the world for the year 2023 according to AirHelp:

1. Qatar Airways
2. Eurowings
3. LOT Polish Airlines
4. Etihad Airways
5. All Nippon Airways
6. Austrian Airlines
7. American Airlines
8. China Airlines
9. Widerøe
10. United Airlines

"The year 2023 is a year full of turbulence for air travel, with the industry still navigating a faster-than-expected recovery from the pandemic. This year's rankings indicate that there is still work to be done by airlines worldwide to ensure an improved passenger experience, especially in terms of timeliness and claims management," said CEO AirHelp, Tomasz Pawliszyn, as quoted from the AirHelp website.