Dream - Modern aircraft, comfortable seats, and friendly flight attendants are factors considered by many reviewers in determining the best airline in the world. However, according to AirHelp, there is one very important thing, which is how the airline treats customers when problems occur.

"We believe that an airline should be judged not only on how they treat their passengers during normal business operations, but also on the consideration they show to customers when problems occur," said the report, quoted from CNBC International, Monday, December 18, 2023."

1. Tunisia – 4.12 2. British Airways – 5.03 3. Frontier Airlines and Pegasus Airlines – 5.18 4. Czech Airlines – 5.20 5. Air Canada – 5.68 6. Spirit – 5.69 7. TAROM and Azores Airlines – 5.71 8. Air Australia – 5.77

Based on data from January 1 to September 30, 2023, the following airlines are at the top of the AirHelp Score 2023: 1. Qatar Airways – 8.38 2. Eurowings – 8.27 3. LOT Polish Airlines – 8.11 4. Etihad Airways – 8.09 (series) 5. All Nippon Airways – 8.09 (series) 6. Austrian Airlines – 8.07

7. American Airlines – 7,978. China Airlines – 7,929. Wideroe – 7.8910. United Airlines – 7,88