New Automatic Account Closure Policy Effective from 1 November 2023, Here's How to Check the Status of BCA Account

Ketentuan Baru Penutupan Otomatis Berlaku per 1 November 2023, Begini Cara Cek Status Rekening BCA

The following 'Bahasa' text translated to 'English' while preserving any html tags: "New Automatic Closure Provisions Apply from November 1, 2023, Here's How to Check Your BCA Account Status"

Dream - PT Bank Central Asia (BCA) is implementing a policy update regarding the automatic closure of BCA accounts. This automatic closure of BCA accounts will take effect on November 1, 2023 and will be applied to accounts that have been inactive for 12 consecutive months, with a balance of Rp0 and no transactions.

New Automatic Account Closure Policy Effective from 1 November 2023, Here's How to Check the Status of BCA Account

The latest provisions issued by the largest private bank in Indonesia are six months faster than the previous rules. Previously, BCA would automatically close accounts if they remained inactive for 18 consecutive months with a balance of Rp0 and no recorded transactions.

"Dear BCA Customers, Starting from November 1, 2023, there will be changes in the provisions regarding the automatic account closure period.""

write BCA in the company's webpage.

The automatic closure provisions will apply to the following types of BCA accounts: - Tahapan - Tahapan Gold - Tahapan Xpresi - Tapres - TabunganKu - BCA Dollar - Giro

The following translation is done while preserving the HTML tags: "BCA accounts are declared inactive when there is no banking activity, both debit and credit transactions. Customers can still carry out activities exceeding the daily transaction limit through the bank teller. However, the transaction process needs to go through the override process by the Bank Supervisor."

An inactive account also cannot receive fund transfers from any bank account. For customers who have already sent money, the transaction activity of transferring to a closed account will be automatically cancelled. The funds will then be returned to the source account.

"How to Know Account Activity"

Quoting the BCA website, the company provides various information for customers who want to know the active status of their BCA accounts. Here's how to determine the status of a BCA customer's account:1. Conduct transactions: An active account can certainly perform all banking activities, such as transfers, payments, and cash withdrawals at ATMs. If it is no longer possible to do all of these, it can be concluded that the account is no longer active.

2. Checking the banking channel Another step that can be taken is to check the channels owned by BCA. Customers can view account status on mobile banking and internet banking services. Then, check the status of the personal account owned. 3. Contacting Halo BCA Customers can contact customer service at 1500888 or through the HaloBCA application. Inquire about the status of BCA account activation to the officer by mentioning the account number. The customer service will provide information related to the account status owned.

4. Come to the nearest branch office Another step that can be taken is to come to the nearest branch office. Customers need to bring their passbook, BCA Passport card, and ID card (KTP). If it has indeed been closed automatically, customers can immediately open a new account.

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