Dream - PT Digital Financing Indonesia (AdaKami) speaks out about allegations of false information regarding one of the consumer victims who received debt collector harassment, leading to their decision to commit suicide. AdaKami management ensures that the company is always cooperative by complying with the orders of the Financial Services Authority (OJK) to conduct a thorough investigation. It is known that AdaKami was summoned by the OJK on Wednesday until Thursday (20-21 September 2023) last week. One of the investigations conducted by the company is to verify the truth about the existence of a victim named K who ended their life as an AdaKami debtor.

Chief Executive Officer of AdaKami, Bernardino Moningka Vega Jr., stated that the company will immediately conduct an investigation since this viral news appeared on social media. Until today (Friday, September 22, 2023), AdaKami reported that they have not received complete information regarding the identity of the victim with the initials K mentioned by the account owner X (previously on Twitter) @rakyatvspinjol, in order to link it to the suspected debt collector (DC). The company is also still trying to obtain the identity of the account owner who initially wrote information about the victim on social media.

Bernardino Vega, explained that in carrying out business practices, especially in the collection practice, AdaKami implements the operational and procedural standards (SOP) that have been established by the Indonesian Joint Funding Fintech Association (AFPI). The SOP includes not using intimidation, physical and mental violence, or any methods that are discriminatory or demeaning towards the borrower's dignity, honor, and self-esteem, whether directly or through online platforms, towards the borrower, their assets, relatives, colleagues, and family. AdaKami's collection team is also required to obtain the Debt Collection Agent certification from AFPI or OJK.

Bernardino added that AdaKami will take strict action against debt collectors if it is proven that they have engaged in violent actions as reported and widely circulated on social media. AdaKami is also prepared to issue warning letters, terminate employment, and if necessary, take legal measures. In order to resolve the viral case and prevent it from setting a bad precedent for the company and the industry, AdaKami's management will also cooperate with the relevant authorities.

Meanwhile, the Secretary General (Sekjen) of the Indonesian Fintech Peer-to-Peer Funding Association (AFPI), Sunu Widyatmoko, said the organization will accompany the investigative process conducted by AdaKami to ensure the accuracy of the viral news. AFPI will certainly check the business practices carried out by AdaKami to ensure that the implementation of the code of conduct applied to the fintech P2P lending industry is in accordance with the provisions.

"If indeed the investigation results do not prove any errors from AdaKami, namely that the circulating information cannot be proven true, this will set a bad precedent for the industry, damaging public trust. However, digital financing through fintech lending can access underserved and unbanked communities," said Sunu. AFPI also prepares an Online Funding Services Complaint Post that can be accessed by contacting the call center at 150 505 (toll-free) during working hours, Monday - Friday from 08.00 - 17.00 WIB, also emailpengaduan@afpi.or.id. Website www.afpi.or.id."