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Things to Do If You Left Something Behind at the Airport

Things to Do If You Left Something Behind at the Airport

Dream - The airplane has become one of the transportation modes chosen by the community for going home during Eid 2024 due to its short travel time. However, there are quite a few passengers who lose their belongings or forget that they have left them in one place.

Things to Do If You Leave Something Behind at the Airport

The high volume of airplane passengers during the Lebaran homecoming has caused the airport (Bandara) to become crowded. In this moment, prospective passengers should be cautious with their belongings to avoid leaving them behind.

Things to Do If You Leave Something Behind at the Airport

Holding State-Owned Enterprises for Tourism and Supporters, PT Aviasi Pariwisata Indonesia (Persero) or InJourney predicts that the number of travelers using airplanes will reach 7.9 million people. So what if your belongings are left behind or lost at the airport?

1. Contact the airline or airport management.

According to Simple Flying from Merdeka.com, the responsibility to contact the airline/airport and retrieve the baggage lies in the hands of the passengers. Considering the large number of lost items that airlines/airports have to process every year, they do not have the resources to proactively find their owners.

Passengers usually have to file a report. If you're lucky, you can benefit from a faster process. The earlier you contact the airline, the greater the chances of retrieving your belongings.

Things to Do If You Leave Something Behind at the Airport

2. Return to the gate

You can go back to the gate and talk to the gate officer to ask for permission to retrieve or search for the intended item. Although it is unlikely that you will be allowed back on the plane due to security reasons, the gate officer may be willing to walk to your seat and check if the item you described is still there.

Things to Do If You Leave Something Behind at the Airport

Cleaning staff or cabin crew may also be able to assist with the search.

3. Visit the information table

Some airports, especially busy international airports, will have special lost and found desks. If it has been several hours since you left an item on the plane, chances are the staff has already found the item and recorded it with the airport authorities.

4. Ask at the baggage service counter.

"At most airports, airlines have their own baggage service desks near the baggage claim area. This usually facilitates lost baggage, but you can also inquire about lost items at this counter."

Officials may contact gate officials and ask for your contact details and boarding pass for verification. After leaving the airport, you should regularly check your phone to see if there are any calls, SMS, or emails, as the airline may contact you if they find the item.

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