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"Story of the Residents After Trying LRT Jabodebek"

Complain about short doors, narrow seats, and train delays.

Story of Residents After Trying LRT Jabodebek

Dream - Light rail transit Jakarta, Bogor, Depok and Bekasi (LRT Jabodebek) officially operates and carries passengers since Monday, August 28, 2023. After 4 days of carrying passengers, it turns out there are still many problems complained about, one of them is from the comfort aspect.

One complaint was conveyed by a netizen who claimed to have tried the public transportation facility. Through the account X @gerbongbagasi, the netizen complained about the short and uncomfortable train doors for some people.

Story of Residents After Trying LRT Jabodebek

"The first impression of riding the LRT Jabodebek during the trial. I'm sorry, but the train doors are short and not friendly for people who are 180 cm tall 👏🏽 Getting on and off the train requires bending down, transferring between train connections also requires bending down, I don't know which standard they used to measure the dimensions. The MRTJ and LRTJ trains seem to be taller than this."
write @gerbongbagasi.

quoted from Twitter/X @gerbongbagasi.

Story of Residents After Trying LRT Jabodebek

"Besides that, he also complained about the chairs that were considered small and each had a capacity of 4 people. However, according to him, on the right and left sides of the chairs, there is still empty space that could possibly be used to add seating for passengers."

“Kursinya mini cuma muat untuk 4 orang & di kanan-kiri kursi ada sisa space kosong yg lumayan luas (mungkin masih bisa diisi kursi lagi?). Sandaran kursi tingginya cuma seperut agak membuat tidak nyaman saat menyender,”<br>

"The seats are mini, only fit for 4 people & there is some empty space on the left and right side of the seat which is quite spacious (maybe more seats can still be added?). The height of the backrest is only slightly uncomfortable when leaning,"

write netizens through the X application @gerbongbagasi.

Then, he also mentioned that the self-driving system implemented on the Jabodebek LRT is not functioning optimally. This is felt during the braking that is not smooth, the train has stopped suddenly, and the position of the train doors and platform screen doors (PSD) is not precise during the stops. Furthermore, he also shared a video recording of the unsynchronized door opening and closing information. For example, the announcement of the stop is heard after the doors are already closed.

"The duration of the LRT Jabodebek train stops at each station cannot be predicted, sometimes it's only 5 seconds and sometimes it can take up to 2 minutes. The door closing announcement is still not synchronized, for example in this recording, the doors are already closed but the announcement is just starting."

tulisnya akun Twitter @gerbongbagasi. Translation: "write it on Twitter account @gerbongbagasi."

“Durasi berhenti kereta LRT Jabodebek di tiap stasiun tidak bisa ditebak, kadang sebentar cuma 5 detik & kadang lama bisa sampai 2 menit. Announcement tutup pintu masih belum sinkron, contoh pada rekaman saya ini pintunya sudah tertutup tapi announcementnya baru bersuara,”<br>
Story of Residents After Trying LRT Jabodebek

It also shares the moment when the PSD at one of the stations did not open when the train door had opened. Nevertheless, it conveys that there are Jabodebek LRT facilities that facilitate passenger travel.

"Oiya, inside the train there are also first aid kits available near the connections. Direction signs are present in every corner and are very informative, including route maps. For facilities at the station like urban rail stations in general, there are toilets, prayer rooms, and bicycle parking. Moreover, a bonus point here is that there is a free drinking water refill dispenser provided."
"tulisnya." in English is "write it."

Twitter/X @gerbongbagasi.

Story of Residents After Trying LRT Jabodebek

"Previously, LRT Jabodebek also caused a stir among netizens due to train delays that led to passenger congestion at several stations."

"Today (30/8), the Jabodebek Jatimulya - Dukuh Atas LRT train experienced disruption at Cikunir 2 Station. The train was stuck for a long time at Cikunir 2, causing passengers to travel from Jatimulya to Cikunir 2 for up to 40 minutes. Passengers were asked to get off at Cikunir 2 and transfer to the next train."
Write netizens' tweets.

quoted from Twitter/X @jalur5_.

Apart from at Cikunir 2 Station, delays and passenger congestion also occur at Halim Station, which serves as the hub for the Jabodebek LRT route.

Story of Residents After Trying LRT Jabodebek
“Gangguan LRT Jabodebek Halim, stuck 30 menit dengan lampu dan AC mati. Hari ini (30/8) kereta LRT Jabodebek mengalami gangguan di Stasiun Halim. Rangkaian LRT terhenti di Halim sekitar 30 menit dengan kondisi lampu dan AC mati. Saat pintu terbuka, sebagian penumpang turun di Halim,”

"LRT Jabodebek Halim disturbance, stuck for 30 minutes with lights and AC off. Today (30/8), the Jabodebek LRT train experienced a disturbance at Halim Station. The LRT train stopped at Halim for about 30 minutes with the lights and AC off. When the doors opened, some passengers got off at Halim,""

quoted from Instagram @jalur5.

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