"Dream - The process of checking boarding passes by security personnel at the airport is very important to prevent boarding errors. With this system, every passenger must go through a verification stage that involves checking identity and tickets by security personnel. Therefore, it is not surprising that before boarding the plane, passengers will be checked several times by security personnel to ensure that there are no mistakes."
"However, even though it has been checked rigorously, mistakes in boarding the plane still occur. Although rare, this certainly raises questions for everyone as to why an airport that is tightly guarded can make such mistakes."
"Like what happened to Casper, a 6-year-old boy from Philadelphia, United States who boarded the wrong plane. According to The Guardian, Casper flew alone to visit his grandmother in Fort Myers, Florida, but instead landed in Orlando."
"Casper is scheduled to fly on Thursday, December 21, 2023, using the airline Spirit Airlines."
The underage child flew for the first time from Philadelphia International Airport to Southwest Florida International Airport in Fort Myers to meet their grandmother, Maria Ramos in Fort Myers.
"However, instead of seeing her grandchild's face, Maria only found her grandchild's belongings without Casper's presence. It turned out that the plane Casper took was the wrong one, which ultimately took him to Orlando instead of Fort Myers. Maria, who was in a panic because she couldn't find Casper, finally received a call from her grandchild after he landed in Orlando."
"Knowing this, Maria immediately picked up Casper in Orlando, which is almost a 160-mile (257.495 km) journey from Fort Myers. Fortunately, the travel expenses were covered by Spirit Airlines."
"Although the travel costs are covered by Spirit Airlines, Maria demands accountability and an explanation from the airline as to why this could happen."
"I want them to contact me. Let me know how my grandson can be in Orlando. How did that happen? Did the flight attendant let him go alone after his mother handed over the documents to them? Was it just him who boarded the wrong plane?"
Maria said to WINK-TV.
"Meanwhile, Spirit Airlines stated in its statement that they take this issue seriously and will conduct an internal investigation."
"We take the safety and responsibility of transporting all our Passengers seriously and are conducting an internal investigation. We apologize to the families for this experience,"
clearly the Spirit Airlines airline party.
Report: Halwa Nadiyah Rosadi
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