Dream - President Director of Garuda Indonesia, Irfan Setiaputra, said that although the airline tickets are considered more expensive, the price paid by passengers is commensurate with the services provided.
The intended service includes passenger comfort during the flight, delicious food, on-time flights without delays. In fact, Irfan admitted to paying the pilot a higher fee so that the pilot on duty does not sleep during the flight.
"Delicious food, there's gulai rice. My pilot doesn't sleep. Paying a high price is one way to ensure that the pilot doesn't sleep."
He said, quoted from Liputan6.com, Friday, May 24, 2024.
Irfan said there is another alternative to fly with Garuda Indonesia at a relatively cheap price. For example, book tickets well in advance for traveling or vacationing.
"Book tickets two or three months in advance, to Bali for example. Or depart on a Sunday, return on a Thursday, the discount can be up to 40 percent,"
word Irfan.
Ticket prices have not been raised for 5 years
In response to the issue of Garuda Indonesia airline tickets being considered too expensive. He said, Garuda Indonesia has actually never increased ticket prices in the past five years.
"Said the ticket price is expensive, who said that? Where do you want to go? What time? What day? Our ticket prices haven't increased for the past 5 years, 5 years!""
ungkap Irfan.
Irfan asserts, Garuda Indonesia still follows the government regulations regarding the upper and lower limits of airplane ticket prices. However, as long as the ticket prices are not increased, the price of airplane fuel or avtur has increased several times.
"Moreover, there is also a policy of increasing airport tax by up to 100 percent, as well as salary increases for pilots, cabin crew, employees, and directors, which now have increased to 6 people, and so on. 'Everything is increasing, everything is rising, how can we make a profit? All costs are rising. Meanwhile, my phone keeps ringing, sir, I'm out of tickets, so this complaint about expensive tickets doesn't make sense,' said Irfan."
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