Grab Indonesia Investigates Report of Woman Passenger Almost Being Kidnapped and Extorted by Driver

"Grab Indonesia Investigates Report of Female Passenger Almost Being Kidnapped and Extorted by Driver"

Dream - Grab Indonesia ensures that it will conduct an investigation regarding the emergence of a report from a female passenger who claimed to have been nearly strangled and extorted by her driver partner. In its official statement, the company regrets the incident and has contacted both the victim and the perpetrator. "Grab Indonesia will fully cooperate with the authorities to support the investigation into the passenger's report," wrote Grab Indonesia through its Instagram stories on its verified account @grabid, Thursday, March 28, 2024.

The following event is known to have occurred in Jakarta on March 25, 2024. Grab has contacted the victim and their family representative to obtain further details of the incident. After obtaining the information, the perpetrator's account was deactivated and an investigation was conducted. The passenger's phone has also been returned. Grab Indonesia also offers counseling for the psychological impact of the incident. The online transportation service company is coordinating with the passenger's legal representative and the police to provide the necessary data in this case. "Grab does not tolerate any form of violence and will take firm steps in accordance with applicable regulations and laws," he concluded.

"Previously, social media was filled with stories of women claiming to have almost been kidnapped and extorted by an online taxi driver from Grab. Through Instagram stories @jovianpangestu, they shared a picture of bruised feet due to the incident. In the Instagram stories, it was told that the passenger ordered an online taxi around 8:27 PM. At first, she didn't suspect anything about the driver who picked her up, because the license plate of the car matched the one displayed on the app."

Grab Indonesia Investigates Report of Woman Passenger Almost Being Kidnapped and Extorted by Driver

"I want to go home from the mall, ordered a grab car around 20.27. Okay, when it arrived I always check the license plate. Yes, I got in. Nothing strange," wrote in his Instagram stories which was reposted by the Instagram account @undercover.id, quoted on Thursday, March 28, 2024."

However, she started to suspect when the driver took her to enter the toll road. Whereas, the route taken before entering the toll road was correct. When the woman asked for the reason, the driver admitted that he was just following the maps directions. With a suspicious feeling, the woman opened the Google Maps application while the car was still moving. Suddenly, the driver claimed to be experiencing shortness of breath and asked the passenger to drive the car.

The woman refused, stating that she couldn't drive and suggested that the driver pull over if they were experiencing shortness of breath. At the same time, she realized that the driver hadn't pressed the 'Pick Up' button on the app. As a result, the status still read 'Driver is Coming To You'. "Of course I refused and said I couldn't, just pull over if you're having trouble breathing. I opened the Grab app, but it turns out he didn't press pick up?????? So it said something like driver is coming to you, and I panicked a little," she explained.

Suddenly the driver handed over his phone and asked the passenger to transfer money to the displayed account. The driver claimed to want to know who the owner of the account is.

Feeling that something was wrong, the woman decided to jump out of the car while it was not moving too fast. The woman ran on the edge of the toll road while screaming for help. Unfortunately, the busy toll road conditions made people around unaware of the situation. The driver of the car also got out and chased her, managing to catch her and drag her back into the car. The driver continued to force the victim to transfer Rp100 million to him.

"Then I was thrown into the car, but I held on using my foot on the car door. I was shouting there, then he told me to get in quietly. He forced me to transfer 100 million rupiah (so easy for him). I refused and said I didn't have it while crying, he was standing by the car door, by the way," he said.

The woman continued to try to escape and get out of the car. Unfortunately, her attempt to escape failed as the perpetrator immediately covered her mouth with his hand, making it impossible for the victim to breathe. Fortunately, there was a man walking along the roadside swamp. Seeing the possibility of getting help, the woman immediately tried to scream even though her mouth was being covered.

"I ran and asked for help from the guys under the bridge, but this person got caught again and he told the guys: they are fighting, guys. Then he told me, it's uncomfortable to intervene. So, I shouted and said that he was lying, please help me, I am a Grab driver!!!!" he shouted."

The following is the translation of the given 'Bahasa' text to 'English' while preserving any HTML tags: "The perpetrator also grabbed the passenger's bag and cellphone, until the cellphone was successfully taken. The driver also briefly scratched the victim before fleeing in his car. Report: Nisya Aprilya."

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