Tickets for Lebaran 2024 Homecoming Train Can Already Be Purchased, KAI Application and Website Now Use Queueing System

The following 'Bahasa' text translated to 'English' while preserving any html tags: "Train Tickets for Homecoming Eid 2024 Can Already be Purchased, KAI Application and Website Now Use Queueing System"

Dream - PT Kereta Api Indonesia (Persero) or KAI has opened ticket sales for Eid homecoming by train in 2024. In line with that, the fasting month will begin in March next year. The ticket sales for Eid homecoming by train have been opened starting from February 15, 2024, or H-45 for departure on March 31, 2024, or H-10 before Eid. As it is known, the government has determined that the Idul Fitri holiday in 1445 will likely fall on March 10-11, 2024. However, the initial certainty of the Ramadan fasting and Idul Fitri in 1445 H will only be decided after the itsbat session held by the Ministry of Religious Affairs (Kemenag).

VP Public Relations KAI Joni Martinus explained, PT KAI reminds customers to be careful in choosing or entering the date, selecting the route, and entering personal data when making a reservation.

Tickets for Lebaran 2024 Homecoming Train Can Already Be Purchased, KAI Application and Website Now Use Queueing System

"Plan your trip as best as possible, including estimating the travel time to the station to avoid missing the train," said Joni in his statement quoted from Liputan6.com.

Buy the ticket here.

Train tickets for going home during Eid can be purchased through the Access by KAI application, the kai.id website, as well as all other official channels for ordering train tickets.

"There is a Queue System"

To ensure smoothness and comfort for passengers, KAI continues to innovate in order to improve services for passengers. One of them is implementing a queue system for purchasing long-distance train tickets. This queue system is applied on the Access by KAI application and kai.id website with the aim of providing passengers with service certainty, especially during peak seasons such as Eid or Christmas and New Year.

During peak season, where there is a high volume of ticket bookings, prospective passengers will be directed to a queueing system that will provide an estimated wait time.

Prospective passengers are advised not to close the window in order to stay connected to the system. Furthermore, when it is their turn, prospective passengers will be directed to enter the booking system and can proceed with purchasing tickets as usual.

The queue system for train ticket sales through the Access by KAI application and Web KAI.id has been implemented since February 1, 2024.

"KAI is committed to continuously improving services to customers by utilizing the latest technology and maintaining the level of data and information security," said Joni.

"To obtain further information regarding ticket sales during the Eid Transport period, the public can contact Customer Service at the station or KAI Contact Center via telephone at 121, WhatsApp at 08111-2111-121, email cs@kai.id, or KAI121 social media. 'KAI is ready to serve customers as best as possible during the 2024 Eid period through safe, secure, and comfortable train journeys,' concluded Joni."

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