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Dream - The official Whoosh High-Speed Train application has been widely discussed on social media after a post from a man claiming to be from Palestine appeared. The man did not find the option of Palestine as a country in the application's country list during registration.
PT Kereta Cepat Indonesia China (KCIC) as the manager of Kereta Cepat Whoosh responds to the complaint of the Palestinian man.
Corporate Secretary of PT Kereta Cepat Indonesia China (KCIC), Eva Chairunisa explained that the absence of the name of Palestine in the Whoosh application happened some time ago when the application had not been updated with the latest version. Not only Palestine, but other countries have also been recorded in the application.
"There are several other countries including Palestine that have currently emerged as one of the preferred countries in registering accounts in the latest version of the application."
He said, quoted from Merdeka.com, Friday, May 10, 2024.
However, Eva apologizes for the inconvenience experienced by the passengers of the Whoosh High-Speed Train, who are Palestinian foreign nationals.
"He added, currently the person in question has also traveled by high-speed train for the Tegalluar-Halim route."
"After coordination, the Palestinian foreign national can travel with the Whoosh service from Tegalluar to Halim on May 10, 2024 at 16.45 WIB safely, comfortably, and without any obstacles."
"Clearly."
Continue he, KCIC is committed to providing good service and treating all passengers equally. Excellent and optimal service is one of the priorities of the Whoosh High-Speed Train. "KCIC is open to criticism, suggestions, and input from the community regarding the Whoosh High-Speed Train service," he said.
As information, on Friday, May 10, 2024 at 19:58 WIB, the country of Palestine is already available within the Whoosh application.
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