Family Sues Google over Google Maps Making Husband Lost and Dead

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The following is the translation of the 'Bahasa' text to 'English' while preserving any html tags: "Family Sues Google Because Google Maps Causes Husband to Get Lost and Die"

"Her husband got lost passing through the damaged bridge"

Family Sues Google over Google Maps Making Husband Lost and Dead

"Dream - Google Maps, a road map service provided by Google, has been heavily criticized by its users. However, the incident experienced by a family in America has left a deep sorrow. A family from North Carolina accuses the Google application of causing their family member, Philip Paxson, to get lost and eventually pass away."

This family reported that Philip Paxson followed the directions of Google Maps while on his way home late at night in September 2022. Philip had just attended his daughter's 9th birthday party. The navigation system directed him to pass through a bridge that had collapsed several years ago. The bridge also had no signs or barriers.

Paxson passed through the collapsed bridge and fell about 20 feet. Paxson drove from the unblocked edge of the bridge in Hickory, North Carolina, until it made him sink. The lawsuit claims that neighbors have also expressed concerns that Google Maps has directed drivers through the bridge. The bridge is reported to have never been repaired since part of its construction collapsed in 2013.

"For years before this tragedy, the residents of Hickory have been requesting for the road to be repaired or properly barricaded before anyone gets injured or killed. Their demands went unanswered,""

The text translates to: "words of the Paxson family lawyer, Robert Zimmerman, in a statement."

"We have found that Google Maps has been wrongly directing drivers like Paxson to this collapsed road for years, despite receiving complaints from the public demanding Google to fix its map and directions by marking the road as CLOSED,"

Continue, Robert.

In his lawsuit claim, the citizen claimed to have informed Google Maps about the dangerous bridge. However, the application continued to direct drivers to pass through it. The claim includes one report made by a woman who asked Google to update its navigation system. "You cannot cross this road. GPS directs people here, which is very dangerous for emergency vehicles," reads the report sent to Google Maps. "Please update this map so that GPS is more accurate," it continues.

The woman appears to have received an automated email response from Google Maps thanking her for her report, as shown by court submission. "Your suggestion is being reviewed. Thank you for sharing your knowledge. We will inform you once the changes are published," she wrote.

Apart from Google, the family also sued its parent company, Alphabet, and two local companies claimed to be responsible for the maintenance of the land and the bridge. The lawsuit alleges negligence, intentional wrongdoing, and negligence committed by these companies and demands unspecified damages. Google expresses its deepest sympathy for the Paxson family in a statement to CNN.

Paxson has left Alicia and their two daughters, aged 9 and 7. Alicia Paxson told CNN that police officers came to her house after her husband's death. "It was the worst day of my life," she said.

Farida Nurhan