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Dream - Minister of Tourism and Creative Economy (Menparekraf), Sandiaga Salahuddin Uno, responds to criticism from Malaysian tourists who gave low ratings while traveling to Jakarta.
The tourist named Intan Nurliana even gave a rating of 0/10 for the food in Jakarta, which she considered dirty and unpleasant. Meanwhile, she rated the visit as 3/10 and shopping as 0/10.
Sandiaga Uno responded that Intan Nurliana's criticism should be respected. He invites the community to consider the criticism as positive input to build and enhance Indonesian tourism.
"Said Sandiaga quoted from Merdeka.com, Thursday, 14 March 2024."
"Sandiaga also reminds the importance of maintaining friendliness towards tourists, including foreign tourists from neighboring country. This is because Malaysia is still ranked first in terms of visiting Indonesia."
When looking at the data from the Central Statistics Agency (BPS), tourist visits from Malaysia in January 2024 dominated, amounting to 16.73 percent.
Furthermore, regarding the criticism expressed by Malaysian tourists, Sandiaga will also coordinate with the Jakarta Tourism Office (Dispar) to prepare a solution for that criticism.
"Previously, Intan Nurliana posted various criticisms when she traveled to Jakarta through her TikTok account. Several of these criticisms then sparked discussions and received various comments from Indonesian netizens."
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