If in the past we needed to bring a wallet or bag wherever we go, now we only need a smartphone to make payments in public transportation, restaurants, supermarkets, healthcare, and so on. Visa has just released the Visa Consumer Payment Attitude Study 2023, which found that the cashless wave continues in Indonesia, where cash usage has dropped to 80%. From the study, it is known that in 2023, 92% of 1,000 Indonesian citizens consisting of Gen Z, Gen Y, Gen X, and Boomers from 10 cities chose to use digital wallets for payments.

Payment without contact can also be applied to credit or debit cards. However, this payment method is still less popular compared to digital wallets or cash. In 2023 alone, payment using credit or debit cards is the least popular payment method with a rate of 75%. Some payment methods with cards even experience a decline, such as contactless credit or debit, online payment credit or debit, and contactless payments with e-money.

Like Japan, London, Hong Kong, and New York. So, you don't need to buy e-money cards anymore. In some countries, even the payment methods used are dominated by cashless and contactless. Some stores also use machines or self-service for payments, minimizing the transfer of cards. So, we don't need to enter ATM pins, making this payment method safer. It is this convenience that will make you more comfortable using contactless payments when traveling abroad.

"Visa is committed to continuously improving digital innovation in the payment ecosystem, working together with all stakeholders to reduce the financial inclusion gap and provide trusted global technology to ensure good risk management, in the form of various money movement solutions that can improve the lives of everyone, wherever they are, throughout Indonesia," said Riko Abdurrahman, President Director of Visa Indonesia in the presentation of the Visa Consumer Payment Attitudes Study 2023, in Jakarta on March 19, 2024. Report: Aykaputri Amalia Rahmani.