Several Groups of Hajj Pilgrims Are Late Returning Home, Here's Garuda Indonesia's Explanation

Sejumlah Kloter Jemaah Haji Terlambat Pulang, Ini Penjelasan Garuda Indonesia

A number of hajj pilgrims are returning late, this is the explanation from Garuda Indonesia.

Dream - A number of return flights for hajj pilgrims with Garuda Indonesia airlines experienced delays. Garuda Indonesia explained that the delay was due to schedule adjustments and slot limitations for 46 flights returning hajj pilgrims from Indonesia caused by limited slots at the airports in Saudi Arabia.

Several Groups of Hajj Pilgrims Are Late Returning Home, Here's Garuda Indonesia's Explanation

"The President Director of Garuda Indonesia, Irfan Setiaputra, said that Garuda Indonesia continues to enhance intensive coordination with various Hajj aviation stakeholders, especially the airport authorities of Saudi Arabia and the Ministry of Religious Affairs."

"The commitment is also aligned with efforts to optimize mitigation, including providing compensation in accordance with applicable provisions to all pilgrims affected by the adjustment of the schedule for repatriating pilgrims to the homeland with the primary focus of prioritizing the comfort of the pilgrims."

The following 'Bahasa' text translated to 'English' while preserving any html tags is: "Irfan's words were quoted from merdeka.com, Thursday, June 27, 2024."

Irfan said that the hajj flights are a complex operation. Therefore, Garuda Indonesia has coordinated with hajj implementation stakeholders well in advance. Through this coordination, the airport authority conveyed that there are 68 flight slots that cannot be fulfilled according to Garuda Indonesia's request. This is because there has been a change in slot regulation policy at the airports in Saudi Arabia.

Therefore, Garuda Indonesia is supported by the Ministry of Religious Affairs to continue negotiations with GACA. Until now, there have been adjustments to the number of slots that need to be adjusted, from 68 flight slots to 46 flight slots.

Regarding the impact of the adjustment, Garuda Indonesia is committed to taking responsibility by providing additional facilities. These include accommodation, food, and transportation, with all expenses covered by Garuda Indonesia. "We can assure you that up to this point, Garuda Indonesia continues to hold discussions and communicate with Hajj flight stakeholders, including the Ministry of Religious Affairs and GACA, to ensure the smooth operation of returning Hajj pilgrims to the homeland until July 21, 2024," he said.

Garuda Indonesia conveys an apology to the Hajj pilgrims affected by the flight schedule adjustments during this repatriation phase. This includes various stakeholders of the Hajj service, especially the Ministry of Religious Affairs of the Republic of Indonesia.

"We are committed to continuously ensuring the smooth operation of Hajj flights, especially by always prioritizing flight safety."

"ujarnya." translates to "he/she said."

"Previously, a number of hajj pilgrim groups experienced delays or flight delays returning to Indonesia. One of them is the group of pilgrims from Embarkasi Kualanamu (KNO 03) who experienced a delay of up to 12 hours. The KNO-03 group of pilgrims was originally scheduled to fly from Amir Muhammad bin Abdul Aziz Airport (AMAA) in Madinah on June 25, 2024, at 18:40 WAS. However, the pilgrims suddenly received information that the Garuda aircraft scheduled to transport them would be delayed until the morning of June 26, 2024, at around 06:45 WAS."

The following is the translation of the given 'Bahasa' text to 'English' while preserving any HTML tags: "The congregation who have departed towards the airport using a bus, then returned to the hotel. This has triggered disappointment among the congregation."

" Our scheduled return to the homeland was supposed to be at 18.00 WAST, but there was a considerable delay, approximately 12 hours. Earlier this afternoon, we were already heading to the airport when we received information about the delay, so we went back to the hotel."

"Maluddin said, one of the KNO-03 hajj pilgrims, at Taiba Suite Hotel Madinah, Wednesday, June 26, 2024 quoted from the Kemenag website."

Haji

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