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![Domino Effect: Aircraft Engine Malfunction, Departure of Hajj Pilgrims Delayed by 17 Hours](https://cdns.klimg.com/mav-prod-resized/480x/ori/feedImage/2024/5/24/1716521370786-hrocwl.jpeg)
Dream - Some groups of pilgrims from the Donohudan Embarkation experienced delays as a domino effect of the delayed flight of one of the groups. The flight of one of the groups even had to be delayed for up to 17 hours. The consecutive delays began when the departure of the pilgrims from the Donohudan Embarkation for group 41 (SOC-41) was delayed due to aircraft engine damage of Garuda Indonesia. The departure delay lasted for four hours.
Jemaah SOC 41 who are already at the fastrack location of Solo Airport should have departed at 07.40 AM. Due to the estimated long aircraft engine repair, the pilgrims were returned to the hajj dormitory.
"Dream.co.id."
"Until finally, the SOC 41 congregation was departed with the aircraft that should have been used by SOC-42, at 12.17 WIB. According to Ali, this is an instant solution provided by the airline but it causes new problems for the next departure. "This delay triggers a domino effect. Because SOC-41 flies with the aircraft that should have departed SOC-42, the departure of SOC-42 is also delayed, even up to seven hours," he said."
"SOC-42 was supposed to depart at 17.30 this evening (Thursday, May 23, 2024), but it was also delayed for seven hours and only took off later," continued M Ali."
The man known as Kang Dhani added, the delay was also felt by the SOC-43 congregation. This group even had to be postponed for up to 17 hours. "Not to mention the departure of SOC-43, which is currently at the Haji Donohudan Dormitory, they are also waiting for confirmation of departure from the original schedule at 12:00 midnight tonight (Thursday, May 23, 2024). I received a report of a delay in the departure of SOC-43 for up to 17 hours," said M Ali.
The Director General of Hajj and Umrah Services, Hilman Latief, emphasized that his party will send a Letter of Disappointment and Strong Protest to Garuda.
Kemenag requested Garuda Indonesia to provide accommodation because the stay period of SOC-43 pilgrims in the hajj dormitory has ended. The next group of pilgrims will also enter the hajj dormitory. "If not relocated, then we request compensation for accommodation costs per pilgrim as a result of not being provided by Garuda Indonesia," said Hilman.
Hilman said, Kemenag also asked Garuda Indonesia as the airline used by Hajj pilgrims to act professionally in improving performance so that the problem of Indonesian Hajj pilgrims' flights will not recur.
"Dream.co.id."
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