Dream - PT Suzuki Indomobil Sales (PT SIS) officially launched the Suzuki Product Quality Update campaign for the Suzuki Jimny 3-door product with a production range from November 20, 2017, to August 29, 2019.
A total of 448 units of Suzuki Jimny 3-door will undergo inspection and replacement of the fuel pump component for a more optimal driving tranquility and safety.
Asst. to Service Dept. Head PT SIS, Hariadi, said that Suzuki will contact the owners of the affected Jimny 3-door to provide the best service at the Official Suzuki Workshop.
"Customers do not need to worry, because Official Suzuki Workshop is ready to conduct inspections and handle it as soon as possible,"
"According to Hariadi in his statement quoted on Tuesday, April 16, 2024."
"Dream.co.id."
According to Hariadi, the evaluation and investigation conducted by Suzuki are intended for further inspection. Suzuki will also replace the impeller fuel pump component or propeller in the fuel tank of Suzuki Jimny, which has the potential to undergo deformation or distortion beyond the standard provisions.
Further impact if left untreated is that the fuel pump will not function and cause the car engine to stutter. However, with the replacement of the component that will be carried out by PT SIS, it is ensured that the performance of the component can return to normal.
Further examination and replacement of this component will only take 2 hours, and will be carried out by expert teams from Suzuki's after-sales service, supported by 192 Official Workshop locations and 48 Service Points spread across 33 provinces in Indonesia.
"As a form of corporate responsibility and maintaining service quality, the replacement of these components, whether new goods or services, will not incur any charges, meaning it is free."
"The steps we take to conduct the Suzuki Product Quality Update campaign for Suzuki Jimny at the moment are part of our commitment to maintaining high quality standards, as well as ensuring customer comfort, safety, and security which are our top priorities,"
ungkap Hariadi. -> Hariadi revealed.
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